Social
Social media offers our clients the chance to engage with their customers and support their sales and SEO objectives.
B2C interaction is bigger than ever before, as customer service, reviews and promotions are being improved by social media. Through social media our clients are able to publish positive information regarding their business and their services, connect with customers instantly, gain customer feedback and monitor buzz surrounding their brand.
Facebook currently holds over 500 million users, of which over 50% log in every day. Twitter has over 280 million accounts and YouTube has over 13 million hours of video uploaded, making social media a fantastic resource for any business. There are various goals which clients have in mind when deciding to use social media within their social media strategy. However, there are certain objectives we will always aim to meet with our social media services.
- Increase brand exposure and awareness
- Improve brand image
- Compliment current SEO strategy
- Increase site links
- Improve social media integration into website
- Increase traffic, both online and offline (where relevant)
- Improve conversion
- Improve customer service
- Increase conversions
To do, so we use a wide range of proven services including:
- Situational Assessment
- Competitor Analysis
- Strategy Creation & Advice
- Implementation Guidelines
- Software/Tool recommendations
- Social Profile Creation
- Website Integration
- Branding
- Social Media Management
- Community Monitoring
- Reputation Management
- Weekly and Monthly Reporting
Contact us and we'd be happy to discuss.